1.1. these regulations are displayed at the entrance to the Management/Reception of "Camping Belsito";
1.2. entry to and stay in "Camping Belsito" implies full and unconditional acceptance of these regulations and a commitment to observe them loyally and diligently;
1.3. all "Camping Belsito" staff are authorised to check that these rules are respected and, in the event of non-compliance, to request the immediate cessation of the misconduct and/or to inform the Management for all appropriate measures;
1.4. in the event of non-compliance with these regulations, the Management may order the immediate removal of the offender and/or prohibit him/her, even temporarily, from using the facilities and installations (swimming pools, etc.) present within the "Camping Belsito" as well as, in particularly serious cases, refer the matter to the competent authorities.
2.1. upon entering "Camping Belsito", customers are obliged to immediately notify the Management/Reception staff of their presence and to register, as required by Italian law, by handing over their identity documents;
2.2. before permanently leaving the campsite, customers are obliged to inform the Management/Reception staff of their departure and to settle the amount of all services received and the amount of the tourist tax;
2.3. payment of the balance must be made in cash and/or by debit and/or credit card; cheques are not accepted;
2.4. in the event that a deposit has been paid, the relevant amount shall be deducted from the final balance, without prejudice to the provisions in the event of cancellation and/or reduction of the period of stay
2.5. payment of the balance can be made from 8 a.m. to 12 noon on the day of departure and until 7 p.m. on the previous day;
2.6. customers using the campsite pitches must vacate them by 12:00 noon and, in any case, leave the campsite by 1:00 p.m. on the day of departure. Clients using the campsite pitches equipped with private bathrooms must hand over the keys of the same by 10:00 a.m. on the day of departure. Should customers fail to comply with these times, they shall be charged an amount equal to the full daily rate for the pitch already occupied;
2.7. fixed structures, such as mobile homes, are available from 3.00 p.m. on the day of arrival and customers must vacate them by 10.00 a.m. and, in any case, leave the campsite by 1.00 p.m. on the day of departure. In the event that customers do not respect these times, they will be charged an amount equal to the full daily rate for the fixed accommodation already occupied;
2.8. at "Camping Belsito" it is possible to book in advance both the pitch and the fixed structures (mobile homes, etc.) under the following terms and conditions
- pitch reservation upon payment of a deposit of € 100.00;
- reservation of fixed accommodation (mobile homes, etc.), upon payment of a deposit of € 200.00;
- booking can be made by e-mail (info@campingbelsito.it), by internet, by fax (+39 0572 911288) or by telephone (+39 0572 504263);
- the reservation will be considered valid only upon receipt of the deposit and after the Management has sent the confirmation of the reservation to the address (possibly e-mail address);
- the payment of the deposit amount (to be considered as non-interest bearing and, in any case, to be calculated net of any bank charges) can be made by credit card by sending, better if by fax for security reasons: credit card number, name and surname of the holder, expiry date of the same and period of stay, bank transfer to the current account at Unicredit Banca S.p.A. in the name of Immobiliare Lo Zodiaco S.r.l. (from Italy with IBAN: IT59C0200811699000401109345 - from abroad with SWIFT CODE: UNCRITM1979 in which causal must be inserted the details of the booking (name and surname, period of stay), postal order to be sent to "Camping Belsito" with head office in 51016 Montecatini Terme (PT) in via delle Vigne n. 1 (loc. Vico) in which causal must be inserted the details of the booking (name and surname, period of stay);
- any cancellations or late arrivals must be communicated by e-mail (info@campingbelsito.it), fax (+39 0572 911288), registered mail or telegram, the date of sending of which will be used for the refund of the deposit, net of expenses, which can only take place if the cancellation is duly communicated at least 30 days before the expected arrival. The Management shall retain the entire deposit if the cancellation is received after this deadline, subject to proven personal impediments on the part of the customer;
- the pitch or fixed structure (mobile homes, etc.), which is the subject of the booking, shall be kept at the customer's disposal until 22:00 (23:00 from 01.06. to 31.08.) on the expected day of arrival, except for proven personal impediments of the customer which in any case must be communicated promptly. Once this deadline has expired, the contract shall be rescinded by right, the Management shall then be released from any commitment made and may dispose of the pitch or fixed structure (mobile homes, etc.) at its own discretion without the obligation to return the deposit.
3.1. it is permitted to stay only and exclusively in the areas designated for the campsite (numbered pitches) and in the fixed structures (mobile homes, etc.);
3.2. subject to a regular reservation, the pitch or fixed structure (mobile homes, etc.) shall be assigned by the Management/Reception staff, who shall, where possible, take into account the needs and/or requests of customers;
3.3. customers must comply with the Management/Reception staff's instructions for parking cars and motorhomes as well as for the installation of tents or caravans, which, in any case, may never obstruct the internal road network of the campsite under penalty of immediate displacement
3.4. customers are expressly forbidden to change the pitch assigned to them, except with the specific authorisation of the Management/Reception staff
3.5. before their departure, customers are required to clear the pitch of their personal belongings and leave it clean
3.6. in order to safeguard the green areas and to prevent fires, any fires may only be lit in the barbecue area available to guests or in the private barbecues (if certified) provided that the smoke does not disturb neighbours and does not damage the lawn and the ground below
3.7. the use of all facilities, equipment and installations on the campsite (swimming pools, playground, barbecues, etc.) is subject to the assumption of direct responsibility by the customer
3.8. "Camping Belsito" shall not be liable
- of any theft of valuables or valuables not entrusted for safekeeping;
- of any theft of objects made possible due to the lack of appropriate precautions on the part of the customer;
- damage caused by other guests, force majeure, natural disasters, insects, diseases and epidemics (including of plants) or other causes not due to the negligence of the campsite staff;
3.9. it is strictly forbidden to
- digging ditches and trenches on the pitches;
- leave rubbish on the pitches unless it is in special containers;
- spill liquids of any kind on the ground (except water);
- lighting fires in the open (except as provided for in Article 3.6.);
- washing cars, camper vans, caravans inside the campsite;
- anchoring tarpaulins or awnings to trees with nails and/or ropes;
- altering the state of the ground;
- fencing the pitch, subject to authorisation by the Management;
- use more than one power outlet per pitch, subject to the Management's authorisation. Should the customer fail to comply with this provision, the Management may charge an additional fee to the daily rate;
- having more than one gas cylinder per pitch;
- the use of electrical appliances (ovens, refrigerators, air conditioners, etc.) not expressly designed for use at campsites.
4.1. The campsite's facilities and installations observe the following hours:
- Management/Reception: daily from 08:00 to 13:00 and from 15:00 to 22:00 (23:00 from 01.06 to 31.08);
- Cashier: daily from 08:00 to 13:00 and 15:00 to 17:00;
- Bar Market/Bazar: daily from 08:00 to 13:00 and 15:00 to 22:00 (at 23:00 from 01.06 to 31.08);
- Restaurant/Pizzeria: daily from 18:00 to 22:00 (at 23:00 from 01.06 to 31.08);
- Pools: daily from 09:00 to 19:00;
- Snack bar/pool: daily from 09:00 to 19:00;
4.2. within the camp site there is a "silence" time, from 22:00 (23:00 from 01.06. to 31.08.) to 08:00 and from 13:00 to 15:00, during which noise that may disturb the peace of the camp site is strictly forbidden;
4.3. in particular, during the quiet hours it is strictly forbidden to
- to pitch or dismantle tents, caravans, camper vans
- to circulate with any mechanical means inside the campsite
- enter or leave the campsite with mechanical means (the gate is closed);
- to keep radio and/or TV equipment on, even at low volume;
4.4. to circulate with any mechanical means inside the campsite it is compulsory to respect the speed limit of 5 Km/h. In the event of non-compliance with this limit, the Management reserves the right to take the appropriate measures and, in the event of repeated transgressions, to immediately remove the transgressor and/or prohibit the same from circulating within the campsite;
4.5. guests and/or visitors are not allowed inside the campsite. The Management reserves the right to allow the entrance of guests and/or visitors upon specific request of the customers, who must communicate their arrival to the Management/Reception staff. Admitted guests and/or visitors must hand in an identity document and may stay on the campsite free of charge for 1 hour, without being able to use the services (showers, swimming pools, etc.) of the campsite, after which they shall be subject to payment of the daily fee;
4.6. minors are admitted inside the campsite only if accompanied by parents or relatives of age
4.7. minors under the age of 12 must always be accompanied when using the campsite facilities and installations (toilets, swimming pools, playground, etc.)
4.8. rubbish, glass and plastic must be deposited in the bins provided inside the campsite, while paper, used batteries and expired medicines must be deposited in the bins provided at the entrance to the campsite
4.9. guests are obliged to respect the trees and/or vegetation of the campsite, in particular it is forbidden to break and/or cut any tree and/or shrub. In the event of any transgression of this prohibition, the offender shall be charged for all related damages
Pets (dogs, cats, etc.) are welcome on the campsite but, in order not to cause discomfort to other guests, guests who own them must comply with the following rules
- animals are allowed in limited numbers, i.e. a maximum of 1 per unit, subject to authorisation by the management;
- the presence of animals must be reported compulsorily at the time of booking and arrival;
- animals must be provided with vaccination papers and for dogs with the document of registration with the dog registry office
- dogs must be kept on a short leash;
- owners are obliged to pick up their animals' droppings and ensure that they do not disturb other guests;
- owners are solely responsible for any damage to property and/or persons caused by their animals;
- it is strictly forbidden to bring animals into the playground and swimming pools;
- in the event of non-compliance with these rules, the Management may order the immediate removal from the campsite of the offender and/or the animal
For anything not covered by these regulations, express reference is made to the provisions of the Italian civil code as well as to current regulations and local customs.